Refund Policy

Poetic Body Productions, LLC dba GST Body  |  Effective as of August 26, 2026

This Refund Policy forms part of the GST Body Terms of Service and restates the cancellation, rescheduling, and refund terms found there. In the event of any conflict between this page and the Terms of Service, the Terms of Service control.

By purchasing any GST Body service, product, program, or Retreat, you agree to the GST Body Terms of Service, which include this Refund Policy, our Privacy Policy, and any release of liability, waiver, health disclosure, or registration form you are asked to complete.

Private Lessons and Discovery Calls

All private lesson and Discovery Call fees are non refundable.

Discovery Call fees are applied as a credit toward any GST Body service purchased following the call. If you do not go on to purchase a service, the Discovery Call fee is not refunded.

Rescheduling by You

As a courtesy, you may reschedule a private lesson or Discovery Call one time at no charge, provided you notify us at least 24 hours before your scheduled appointment time.

Rescheduling requests made less than 24 hours in advance, and any second or subsequent rescheduling request, will forfeit the fee paid. To attend, you will need to book and pay for a new session.

Missed appointments with no notice (“no shows”) forfeit the full fee.

If an emergency prevents you from attending, please write to us at info@gstbody.com. We review these situations individually and may waive this policy at our discretion.

Cancellation or Rescheduling by GST Body

If GST Body needs to reschedule or cancel your private lesson or Discovery Call, we will offer you an alternative time. If you do not wish to accept the alternative time, you will receive a full refund of the fee paid for that session.

Retreats and Immersions

GST Body offers retreats, immersions, and multi day in person events (together, “Retreats”). Because Retreats require us to commit non recoverable funds to venues, lodging, food, staffing, and materials well in advance of the start date, the terms in this section apply to all Retreat registrations and supersede any general cancellation or refund terms stated elsewhere.

Deposit and Final Payment

A deposit of fifty percent (50%) of the total Retreat price is required to reserve your place.

The remaining balance is due sixty (60) days before the Retreat start date (the “Final Payment Date”). The Final Payment Date for each Retreat is published at the time of registration.

Your deposit is refundable up to the Final Payment Date. On and after the Final Payment Date, your deposit is non-refundable under all circumstances.

If your balance is not received by the Final Payment Date, GST Body may release your place and retain your deposit in full.

Cancellation by You

If you cancel your Retreat registration, the following schedule applies to the total Retreat price:

• Sixty (60) days or more before the Retreat start date: refund of one hundred percent (100%) of amounts paid.

• Forty six (46) to fifty nine (59) days before the Retreat start date: refund of fifty percent (50%) of the total Retreat price. Your deposit is retained.

• Forty five (45) days or fewer before the Retreat start date, or non attendance for any reason: no refund of any kind. By this point GST Body has committed the full cost of your place to venues, lodging, food, staffing, and materials.

Cancellation is effective on the date we receive your written cancellation at info@gstbody.com. Verbal notice is not sufficient.

Transfer Options

Transfer. Transfer your place to another person, subject to our written approval and provided the transfer is requested at least fourteen (14) days before the Retreat start date. The incoming participant must complete all registration, health, and waiver requirements. You are responsible for any financial arrangement between you and the incoming participant.

Emergencies

We recognize that serious emergencies happen. If an emergency prevents you from attending, write to us at info@gstbody.com with your circumstances. We review every request individually and may offer a credit or partial refund at our sole discretion. This is a courtesy and not a guarantee, and any accommodation offered in one case does not create an obligation in any other case.

Travel Insurance

We strongly recommend that all Retreat participants purchase travel insurance covering trip cancellation, interruption, medical care, and evacuation. GST Body does not provide or arrange insurance, and is not responsible for airfare, ground transportation, lodging booked independently, visa fees, or any other cost you incur in connection with a Retreat.

Cancellation by GST Body

If GST Body cancels a Retreat for any reason within our control, you will receive a full refund of all Retreat fees paid to GST Body. This refund is your sole and exclusive remedy and does not extend to travel, lodging, or other costs you have incurred independently.

If a Retreat is cancelled, postponed, relocated, or shortened due to circumstances beyond our reasonable control, including but not limited to wildfire, severe weather, natural disaster, road closure, loss of the venue, illness or incapacity of the instructor, public health orders, government action, or acts of God, GST Body will offer you a credit toward a rescheduled or future Retreat of comparable value. In these circumstances GST Body is not obligated to issue a cash refund and is not responsible for any travel, lodging, or other costs you have incurred.

Program Changes

Retreat schedules, activities, accommodations, meals, staff, and locations are subject to change. GST Body reserves the right to make substitutions of comparable value without refund.

Participation Requirements

Retreats take place in physically demanding and sometimes remote settings. You are responsible for evaluating your own medical and physical condition and for disclosing any relevant health conditions, injuries, allergies, and dietary requirements at registration.

GST Body reserves the right to decline or terminate any participant’s attendance, without refund, where in our sole judgment continued participation presents a risk to that participant, to other participants, or to staff, or where a participant’s conduct is disruptive to the Retreat.

Participants are responsible for their own travel to and from the Retreat location. Any transportation coordinated or suggested by GST Body is offered as a convenience only, and GST Body is not liable for third party transportation providers.

Non Returnable Products

• In person classes, coaching programs, Retreats, and digital or virtual content (including programs and videos) are not returnable. Retreat registrations are governed by the Retreats and Immersions section above.

• Opened DVDs are not returnable unless defective.

Returnable Items

For eligible physical products, you must contact GST Body at info@gstbody.com to receive return authorization. Proof of purchase is required.

• Requests for return must be made within 30 days of the original shipment date (as listed on the invoice).

• Items must be returned within 30 days of receiving return authorization.

• Returned products must be in original condition, including packaging.

• If the product arrived damaged or incorrect, GST Body will cover return shipping costs. For all other returns, the customer is responsible for return shipping and any damage or loss during shipment.

Contact Us

GST Body welcomes your questions or comments regarding this Refund Policy:

Poetic Body Productions, LLC dba GST Body

2995 Baseline Road

Boulder, Colorado 80303

Email: info@gstbody.com

Telephone: 310-895-9993

Effective as of August 26, 2026

Previous version effective October 20, 2023