Refund policy

Cancellation/Return Policy

 

Private Lessons and Discovery Calls: All consultation and private lesson fees are non-refundable. Cancellations must be made at least 24 hours in advance of your scheduled appointment. If you cancel earlier than 24 hours, your fee will not be refunded.

• Rescheduling: Clients may reschedule one time only without losing their payment. Please contact us to arrange the new time.

• Urgent Matters: If an emergency or urgent matter prevents you from attending, please email us at info@gstbody.com. We will review your case individually.

• Company Cancellations: If GST Body must reschedule or cancel a private lesson or discovery call and you do not agree to the new time offered, you will be eligible for a full refund of the fee paid for that session.

Non-Returnable Products:

• In-person classes, coaching programs, and digital or virtual content (including programs and videos) are not returnable.
  

• Opened DVDs are not returnable unless defective.

Returnable Items:

For eligible physical products, you must contact GST Body at info@gstbody.com to receive return authorization. Proof of purchase is required.

• Requests for return must be made within 30 days of the original shipment date (as listed on the invoice).

• Items must be returned within 30 days of receiving return authorization.

• Returned products must be in original condition, including packaging.

• If the product arrived damaged or incorrect, GST Body will cover return shipping costs. For all other returns, the customer is responsible for return shipping and any damage or loss during shipment.

Contact Us 

GST Body welcomes your questions or comments regarding our Return Policy: 

Poetic Body Productions, LLC dba GST Body 
2995 Baseline Road
Boulder Colorado 80303  

Email Address: info@gstbody.com 

Telephone number: 310-895-9993 

Effective as of October 20,2023